Question 1

Are your herbal blends safe for all horses, dogs, and cats—even seniors or those with health conditions?

Accepted Answer

Yes, our blends are thoughtfully formulated with organic, wildcrafted, non-GMO, and kosher herbs that gently support the body’s natural healing processes. Whether you're caring for a young animal, a senior, or one navigating metabolic, hormonal, or immune challenges, our herbs are designed to nourish without overwhelming.
✨ That said, every animal is an individual. If your horse, dog, or cat has a complex health history or is currently taking medications, we recommend  consulting your veterinarian—and feel free to reach out to us directly or schedule a consultation, which will allow us to discuss all matter at hand. We're happy to help guide you toward the safest and most effective herbal support for your animal's unique needs.

Question 2

How long does it take to see results with Wholehearted Harmony's Herb Blends?

Accepted Answer

Every horse is unique, so results can vary. Some may begin to show improvement within a few weeks, while others may take longer—30 to 90 days is most common. For the deepest and most lasting benefits, we recommend allowing the full 90 days. Herbs work gently yet profoundly, supporting the body as it heals, restores balance, and replenishes nutrients that may have been lacking for months or even years. ✨ Consistency is key. Daily use, alongside a species-appropriate diet rich in whole foods and forage, allows the herbs to do their best work. For optimal results, our herbal blends should not be fed with commercial grain that contains soy, as soy may interfere with absorption and hormonal balance.

Question 3

Are there any contraindications with your herbal teas, and how do I choose the right one?

Accepted Answer

Herbal teas can support wellness, but some herbs may interact with medications or be contraindicated for conditions like pregnancy, high blood pressure, or autoimmune issues. Choose teas that match your health goals and sensitivities. Booking a consultation with us can help you select the best blend for your needs. We're here to guide you with wisdom and care.

Question 4

Are your handcrafted soaps safe for all skin types?

Accepted Answer

es! Our artisan soaps are made in small batches using the purest organic, non-GMO, and kosher ingredients—free from synthetic fragrances, harsh detergents, and unnecessary additives. They’re gentle, nourishing, and safe for most skin types, including sensitive skin.
✨ That said, everyone’s skin is unique. While our soaps are formulated with care and tested for quality, we always recommend doing a small patch test first—especially if you or your animal companions have allergies or sensitivities. If you have specific concerns or would like guidance on which soap may be best for your skin, feel free to reach out!

Question 5

Is the Little Lotus line safe for my baby or toddler?

Accepted Answer

Yes, our Little Lotus line is crafted with pure organic, non-GMO, and kosher ingredients to support the delicate skin of babies and toddlers. We recommend a patch test to ensure compatibility. If you have questions, we're here to help and ensure your little one is safe and comfortable.

Question 6

Can I use your products on pregnant or nursing animals (or people)?

Accepted Answer

Some herbs are not recommended during pregnancy or lactation. Please contact us before using any of our blends, salves, teas, or soaps in these cases so we can advise you appropriately.

Question 7

Can I give herbal blends alongside medications or supplements?

Accepted Answer

In some cases, yes—but it depends on the specific herbs and medications. Certain combinations can interfere with absorption or function. If you or your animal is currently on medications or supplements, we strongly encourage you to reach out or schedule a consultation so we can guide you safely.

Question 8

Are your products safe for long-term use?

Accepted Answer

Most of our products are safe for ongoing use, especially when used at maintenance doses after initial support. That said, we believe in periodic reassessment to ensure the body continues to receive exactly what it needs. We're happy to help evaluate whether it's time to adjust or shift your blend.

Question 9

My horse, dog, or cat is having some issues—how do I know which pre-made blend is best?

Accepted Answer

We understand it can feel overwhelming to choose the right blend when your animal is experiencing discomfort or imbalance. Each of our pre-made formulas is thoughtfully created to support common issues like stress, digestion, hormonal imbalance, and immune health.
✨ You can browse the descriptions to see which blend most closely matches your animal’s current needs—but if you’re unsure, we’re here to help! Feel free to contact us for guidance, or schedule a consultation for more in-depth support. That way, we can ensure your animal receives the most appropriate and effective herbal care for their unique situation.

Question 10

Do you offer custom herbal blends?

Accepted Answer

Yes! Custom blends are a big part of what we do. Every animal (and person) is unique, and our consultations allow us to craft a personalized blend based on current health needs, goals, and any sensitivities. Visit our Custom Blend page to get started or book a consultation.

Question 11

How long does it take to process and ship my order?

Accepted Answer

We ask that you allow 5–10 business days for order processing. This timeframe excludes weekends and holidays, and gives us the flexibility needed to source, blend, and package your herbs with the quality and care they deserve.
✨ Because we work with a rotating supply of fresh, organic, wildcrafted herbs—many of which are sourced from around the world—there may be occasional delays due to shipping, customs, or the impact of new tariff laws. While we aim to get most orders out within 7 days, it’s not always possible. We promise to keep communication open and will always prioritize your order as quickly and lovingly as we can.

Question 12

What is your return or exchange policy if I'm not satisfied with my order?

Accepted Answer

We do not accept returns or exchanges due to the nature of our fresh, handcrafted products. However, your satisfaction is important to us. If there's an issue with your order, please contact us. We may offer a partial or full refund depending on the situation. We're here to help and ensure you're happy with your purchase.

Question 13

What steps should I take if my order arrives damaged or incorrect?

Accepted Answer

We're sorry to hear your order isn't perfect! If it arrives damaged or incorrect, please contact us within 3 days of delivery. Send a photo of the issue and your order number to wholeheartedharmonywellness@gmail.com. We'll review it and resolve the issue with a replacement, store credit, or refund. Your satisfaction is our priority!

Question 14

Do you ship internationally?

Accepted Answer

We currently ship within the United States and to Canada. For Canadian orders, we offer manual invoicing to ensure accurate shipping costs, as USPS live rates can be higher than expected. If you're in Canada and would like to place an order, simply contact us and we’ll prepare a custom invoice for you. We’re happy to help you receive the products you love—wherever you are!

Wholehearted Harmony

Rooted Wellness - Animals & People

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