FAQ's

Yes, our blends are thoughtfully formulated with organic, wildcrafted, non-GMO, and kosher herbs that gently support the body’s natural healing processes. Whether you're caring for a young animal, a senior, or one navigating metabolic, hormonal, or immune challenges, our herbs are designed to nourish without overwhelming.

✨ That said, every animal is an individual. If your horse, dog, or cat has a complex health history or is currently taking medications, we recommend consulting your veterinarian—and feel free to reach out to us directly or schedule a consultation, which will allow us to discuss all matter at hand. We're happy to help guide you toward the safest and most effective herbal support for your animal's unique needs.

Every horse is unique, so results can vary. Some may begin to show improvement within a few weeks, while others may take longer—30 to 90 days is most common. For the deepest and most lasting benefits, we recommend allowing the full 90 days. Herbs work gently yet profoundly, supporting the body as it heals, restores balance, and replenishes nutrients that may have been lacking for months or even years. ✨ Consistency is key. Daily use, alongside a species-appropriate diet rich in whole foods and forage, allows the herbs to do their best work. For optimal results, our herbal blends should not be fed with commercial grain that contains soy, as soy may interfere with absorption and hormonal balance.

Herbal teas are a beautiful and natural way to support wellness, but certain herbs can interact with medications or be contraindicated for specific conditions—like pregnancy, high blood pressure, or autoimmune imbalances. That’s why it’s important to choose teas that match your unique constitution, health goals, and any sensitivities you may have. ✨ Booking a consultation with us can take the guesswork out of the process. As a master herbalist, I carefully consider your full picture—physically, emotionally, and energetically—to help you select the blend that aligns best with your needs. Whether you’re looking for daily nourishment, stress relief, digestive support, or deeper healing, we’re here to guide you with wisdom and intention.

es! Our artisan soaps are made in small batches using the purest organic, non-GMO, and kosher ingredients—free from synthetic fragrances, harsh detergents, and unnecessary additives. They’re gentle, nourishing, and safe for most skin types, including sensitive skin.

✨ That said, everyone’s skin is unique. While our soaps are formulated with care and tested for quality, we always recommend doing a small patch test first—especially if you or your animal companions have allergies or sensitivities. If you have specific concerns or would like guidance on which soap may be best for your skin, feel free to reach out!

Yes. Our Little Lotus line was created with the utmost care, using only the purest organic, non-GMO, and kosher ingredients. From our gentle soaps to our nourishing salve and calming herbal bath teas, every product is crafted to support the delicate skin and developing systems of babies and toddlers. ✨ That said, every child is unique. While our ingredients are chosen for their safety and softness, we always recommend watching closely for any sensitivities—especially during the first few uses. A small patch test is a helpful way to ensure compatibility. If you have questions about which product is best for your little one, we’re always here to help.

Some herbs are not recommended during pregnancy or lactation. Please contact us before using any of our blends, salves, teas, or soaps in these cases so we can advise you appropriately.

In some cases, yes—but it depends on the specific herbs and medications. Certain combinations can interfere with absorption or function. If you or your animal is currently on medications or supplements, we strongly encourage you to reach out or schedule a consultation so we can guide you safely.

Most of our products are safe for ongoing use, especially when used at maintenance doses after initial support. That said, we believe in periodic reassessment to ensure the body continues to receive exactly what it needs. We're happy to help evaluate whether it's time to adjust or shift your blend.

We understand it can feel overwhelming to choose the right blend when your animal is experiencing discomfort or imbalance. Each of our pre-made formulas is thoughtfully created to support common issues like stress, digestion, hormonal imbalance, and immune health.

✨ You can browse the descriptions to see which blend most closely matches your animal’s current needs—but if you’re unsure, we’re here to help! Feel free to contact us for guidance, or schedule a consultation for more in-depth support. That way, we can ensure your animal receives the most appropriate and effective herbal care for their unique situation.

Yes! Custom blends are a big part of what we do. Every animal (and person) is unique, and our consultations allow us to craft a personalized blend based on current health needs, goals, and any sensitivities. Visit our Custom Blend page to get started or book a consultation.

We ask that you allow 5–10 business days for order processing. This timeframe excludes weekends and holidays, and gives us the flexibility needed to source, blend, and package your herbs with the quality and care they deserve.

✨ Because we work with a rotating supply of fresh, organic, wildcrafted herbs—many of which are sourced from around the world—there may be occasional delays due to shipping, customs, or the impact of new tariff laws. While we aim to get most orders out within 7 days, it’s not always possible. We promise to keep communication open and will always prioritize your order as quickly and lovingly as we can.

Due to the nature of our products—crafted fresh with pure, organic, and wildcrafted ingredients—we do not accept returns or exchanges. Each blend is made with intention and care, and we take great pride in maintaining the highest quality and safety standards. ✨ That said, your satisfaction matters deeply to us. If there’s ever an issue with your order, please don’t hesitate to reach out. We’ll do our best to make it right. Depending on the situation, we may offer a partial or full refund. We’re here to work with you—always.

Oh no—we’re so sorry if something wasn’t quite right with your order! While we take great care in packaging every item with love and intention, we know things can happen during shipping. ✨ If your order arrives damaged or incorrect, please contact us within 3 days of delivery. Send a photo of the issue along with your order number to [wholeheartedharmonywellness@gmail.com]. We’ll review it promptly and work with you to resolve the issue—whether that means a replacement, store credit, or a refund.

We currently ship within the United States and to Canada. For Canadian orders, we offer manual invoicing to ensure accurate shipping costs, as USPS live rates can be higher than expected. If you're in Canada and would like to place an order, simply contact us and we’ll prepare a custom invoice for you. We’re happy to help you receive the products you love—wherever you are!